Auction Refund and Cancellation Policy | Salasar Auction

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Refund & Cancellation Policy

A One Salasar Private Limited is committed to maintaining a clear and transparent process for fees, payments, refunds and cancellations related to participation on the Salasar Auction online auction platform. Users participating in e-auctions, industrial scrap auctions, machinery auctions, surplus asset auctions and online tenders in India are advised to carefully review this Refund & Cancellation Policy before registering, making payments or submitting bids through the Salasar Auction website. 

Membership registration may be required for users who wish to participate in applicable online auctions and e-tenders conducted through Salasar Auction. Membership fees paid for registration or auction participation are non-refundable. Buyers and registered bidders should therefore review the relevant auction details, eligibility requirements, material information and applicable terms before completing any payment. 

Auction fees, processing charges and other applicable fees paid in connection with an online bidding process, industrial auction or tender participation are also non-refundable unless otherwise specifically stated in the terms and conditions of a particular auction. Users should carefully review the applicable payment requirements before participating in an auction. 

Before placing a bid, participants are responsible for reviewing auction documents, lot details, material descriptions, inspection information, payment terms and material-lifting conditions. This is particularly important when participating in industrial scrap auctions, used machinery auctions, surplus material auctions and other B2B e-auctions available through the Salasar Auction platform. 

Where a specific auction contains additional payment, deposit, refund or cancellation conditions, the terms mentioned in the relevant auction document will apply. Registered bidders should review these conditions carefully before confirming participation. 

A One Salasar Private Limited reserves the right to review, revise or update this Refund & Cancellation Policy whenever required. Users are encouraged to check the latest policy before making payments or participating in an online auction in India through Salasar Auction. 

For clarification regarding membership fees, auction participation charges, refunds or cancellation conditions, users may contact the Salasar Auction support team before completing a transaction. 

 

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